Infor OS

Infor OS – a technology, operations and integration platform for improving enterprise productivity that includes tools for team collaboration, software integration and unification of the user environment and data pool across applications, with the ability to leverage industrial artificial intelligence

Key Features

Reduces the cost of maintaining the enterprise environment with a single integration platform
Reduces dependency on software vendors with a framework for the user’s own development
Technologies, tools and services to build end-to-end information solutions and support the digital transformation
Artificial intelligence with a wide range of applications from automating processes to recommending next steps to the user
Ready connectors for IoT operational data collection, with use for advanced analytics with AI involvement
Significantly expands the capabilities and enhances the flexibility of connected on-premises and cloud applications
Easy integration of software from different manufacturers
Better user experience, increased productivity
Can be updated and additional functionalities can be added without downtime and disruption
Cloud services built on the Amazon Web Services (AWS) infrastructure

The Infor OS platform brings technologies for interpreting data into understandable information and serves to unify the entire enterprise environment. It interconnects the ERP system and other Infor applications that are used or various types of third-party software. Machine data and data from various IoT sensors can also be collected in the Infor Data Lake shared space. The result is an intelligent network that automates processes, anticipates next steps and promotes fast and correct decision making at any given time.

This set of cloud tools significantly expands the possibilities of local applications (on-premise) and from the end user’s perspective brings a unified, transparent environment for all work and effective team communication (the concept of end-to-end solutions).

What Infor OS Is Capable of

Infor OS is designed to improve corporate productivity in a variety of ways – from streamlining user workflows through providing complex analytics on shared data to automating processes and giving recommendations via artificial intelligence. The possibilities are near-endless, and Infor OS will have different benefits in each company.

For users, Infor OS is the gateway to the corporate information environment. Depending on their role in the hierarchy, employees can access from their personalised homepage all relevant agendas, functions and files. They can see up-to-date information and current tasks in widgets and address them as a team immediately.

In the background, processes can be accelerated and streamlined by artificial intelligence, which can process some tasks automatically and advise on the appropriate next step in other situations. Administrators and developers are also substantially aided by tools for software integration and the development of their own applications.

Advantages of Infor OS

Centralised access to applications and data

Process automation with workflows and artificial intelligence

Integrated DMS tool for document management

Advanced predictive data analytics

Top-class safety

Why Infor OS

Infor OS enables a company to build a truly end-to-end information solution where the user can navigate through a continuous environment with a single login while actually working with different applications. From these, data is transferred to the shared space, where it is also deposited by machines and other IoT elements. Advanced predictive analytics, including the use of artificial intelligence, feeds this data back to the user in the form of new information for informed decision making, which is also aided by a digital assistant.

Selected Tools and Technologies from Infor OS

Infor Ming.le platform for team collaboration

A tool that supports work interactions between users in a natural way that is similar to social networks, with interconnections and processes over a single pool of data and across different enterprise applications, with automatic notifications of changes and new tasks

Infor Coleman artificial intelligence

Artificial intelligence with advanced machine learning designed specifically for commercial and industrial applications that speeds up business processes (automatic processing of tasks according to defined conditions, elimination of manual user steps); digital assistant for better decision making; predictive analytics for efficient service and longer equipment and machine life; predictions of requirements according to history and market situation; plan updates, and price recommendations

Infor ION (Intelligent Open Network) middleware framework

Robust integration interfaces to interconnect Infor and third-party systems via workflows, a suite of advanced tools supporting various communication and data transfer methods, advanced administrative tools for early tracking of potential problems and monitoring of data transfer status

Infor Mongoose development environment

A framework for creating simple customisations and standalone applications of any level of complexity without extensive programming, with responsive design of resulting applications and their functionality across various devices (PCs, tablets, mobile phones, e-readers and others)

Infor IoT connectivity

A set of software connectors for connecting machines and sensors via the Internet of Things (IoT), collecting data and then using it for analytics and as inputs for artificial intelligence and decision making

Infor Data Lake storage

A single place to capture, store and process all data across the enterprise and from different sources (people, applications, machines, IoT elements)

Birst analytics tools

Cloud-based business intelligence tools using automation and machine learning, and data models tailored to the particular company's industry, with the ability to share analytics with customers, partners and suppliers

What Infor OS Looks Like

Introduction to Infor OS

Each user works across the information solution in a shared environment, where they can have their own personalised homepage with an overview of key information and quick access to the required functions. An ION element is used to interconnect applications.

Mobile apps (available from the App Store and via Google Play) are also supported – Infor Go allows users to access other Infor enterprise applications from anywhere, including communication via Ming.le and Infor Document Management Mobile to access work files.

With just a few clicks, the user can configure workflow not only within a single application, but across the entire shared environment. In the designer application, the execution of certain steps of the controlled process can also be entrusted to artificial intelligence.

Benefits of Infor OS

Easy integration of enterprise applications into a unified environment
Unification of the user environment
Process automation using workflows across the entire information system solution
Better user productivity
Streamlining intra-company communication
Getting available big data to compile relevant information for decision making
Availability of industrial artificial intelligence and machine learning to use in various fields
Access to application development without the need to be familiar with programming languages

Infor OS in Users’ Own Words*

* These references are from Infor, the company that develops the Infor OS platform.

Michal Rada, ICT Director and Head of Transformation, Zeelandia Group

"With Infor's AI-powered recommendations and pricing, not only can our sales specialists save valuable time, but our entire company can further enhance the value we provide to our customers."

Deb Whitmore, CFO, Miller Industries

"Technically, this is a very appealing solution because it is comprehensive. Everything is integrated – you can even feed external third-party data into Infor Data Lake, perform analyses on it and use Coleman AI. With Infor OS, we are continually pushing the envelope of our software strategy."

Kenny Gilmore, Global Parts Delivery Manager, Combilift

"With new hires and less experienced staff in the parts department, we were losing some sales as a result of faulty quotes. For example, when someone needs a new water pump, an experienced worker knows to add a sealing to the order. But a new worker lacks that knowledge and lets the customer go to another supplier for the sealing. The new functionality to recommend the right parts improves our productivity and customer satisfaction with faster turnaround times."